Conditions of use

Access to and use of otravezcollection.com are activities governed by these General Conditions of Use.

The access and use of this website as well as the purchase of products on otravezcollection.com, presuppose the reading, knowledge and acceptance of these General Conditions of Use.
This website is managed and maintained by Micio srls with registered office in Italy, via Giovanni Falcone 1, 35010, Vigodarzere (PD), Registr. Reg. Imp., C.F. and VAT no. 04726360284, Share Capital Euro 1000.00 int. vers.

If you need assistance visit the area Contacts

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You will find information about orders and shipments, refunds and the return of products purchased on otravezcollection.com, the registration form on the website, suggestions and other general information on the services provided by otravezcollection.com.

Remember that you can always contact otravezcollection.com by email: [email protected] .
For any other legal information, consult the General Conditions of Sale, Right of Withdrawal and Privacy Policy sections of otravezcollection.com.

The Manager may modify or simply update these General Conditions of Use, in whole or in part.
Changes and updates to the General Conditions of Use will be notified to users on the home page of otravezcollection.com as soon as they are adopted and will be binding as soon as they are published on the website in this section.
Therefore, you are requested to regularly access this section to check the publication of the most recent and updated General Conditions of Use of otravezcollection.com.
If you do not agree, in whole or in part, with the General Conditions of Use of otravezcollection.com, please do not use our website.

Access to and use of otravezcollection.com, including viewing the web pages, communicating with the Manager, the ability to download product information and purchase them on the website, are activities conducted by our users exclusively for personal uses unrelated to any commercial, entrepreneurial and professional activity.
Remember that you will be the one and only responsible for the use of otravezcollection.com and its contents. In fact, the Manager cannot be held responsible for any use of the website and its contents by any of its users that does not comply with the laws in force, without prejudice to the Manager’s liability for willful misconduct and gross negligence.
In particular, you will be the one and only responsible for the communication of incorrect or false information and data relating to third parties, without these having given their consent, as well as in consideration of an incorrect use of the same.

Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user’s choice and risk, any responsibility for any damage to computer systems or loss of data resulting from the download operations falls on the user and cannot be attributed to the Manager.
The Manager declines all responsibility for any damage resulting from inaccessibility to the services on the site or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, problems connected to the network, providers or telephone connections. and / or telematic, to unauthorized access, to alteration of data, to the failure and / or faulty functioning of the user’s electronic equipment.

The user is responsible for the custody and correct use of his personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise against the Manager or third parties as a result of not correct use, loss, theft of such information.

1. Privacy Policy

Please read the Privacy Policy carefully, which also applies if the user accesses otravezcollection.com and uses the related services, but does not purchase any products. The Privacy Policy helps you to understand how otravezcollection.com collects and uses your personal data and for what purposes.


2.  Intellectual Property Rights

The contents of otravezcollection.com, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on otravezcollection.com, including menus, web pages, graphics, colors, layouts, tools, fonts and website design, diagrams, layouts, methods, processes, the functions and software that are part of otravezcollection.com are protected by copyright and any other intellectual property right of the Manager and other rights holders.
The reproduction, in whole or in part, in any form, of otravezcollection.com of its contents, without the express written consent of the Manager is prohibited.
The Manager has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of otravezcollection.com and its contents. With regard to the use of otravezcollection.com, you are only authorized to view the website and its contents. You are also authorized to carry out all those other temporary acts of reproduction, without any economic significance of their own, which are considered transitory or accessory, an integral and essential part of the same display of otravezcollection.com and its contents and all other navigation operations. on the website that are performed only for a legitimate use of otravezcollection.com and its contents. You are not authorized to make any reproduction, on any medium, in whole or in part of otravezcollection.com and its contents. Any act of reproduction must be, from time to time, authorized by the manager or, if necessary, by the authors of the individual works contained on the website. Such reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of the manager and the authors of the individual works contained in the website. The authors of individual works published on otravezcollection.com have, at any time, the right to claim authorship of their works and to oppose any deformation, mutilation or
d other modification of the works themselves including any act to damage caused to the works, which is detrimental to their honor or reputation. You undertake to respect the copyright of the artists who have chosen to publish their works on otravezcollection.com or who have collaborated with otravezcollection.com to create new expressive and artistic forms intended to be published, even if not exclusively on the website, or, again, which form an integral part of it. Furthermore, you are not, under any circumstances, authorized to use, in any way and form, the contents of the website and every single work protected by copyright and any other intellectual property right.
By way of example, you will not be able to alter or, in any other way, modify the contents and protected works without the consent of the Manager and, where necessary, of the individual authors of the works published on otravezcollection.com.

3. Trademarks and domain names

All other distinctive signs that distinguish the products sold on otravezcollection.com and present on the website are registered trademarks of their respective owners and are used within otravezcollection.com, for the sole purpose of distinguishing, describing and advertising the products for sale on the travezcollection .com.
The Manager and all other owners of registered trademarks have the right to make exclusive use of the trademarks of their respective ownership.
Any use of these trademarks that does not comply with the law and, as unauthorized, is prohibited and has serious legal consequences. It is in no way permitted to use said trademarks and any other distinctive sign present on otravezcollection.com to take unfair advantage of the distinctive character or reputation of these trademarks or in such a way as to harm them and their owners.

4. Links to other websites

otravezcollection.com contains hyperlinks (the “links”) to other websites that have no connection with otravezcollection.com.
The Manager does not control or monitor such websites and their contents. The Manager cannot be held responsible for the contents of these sites and the rules adopted by them also with regard to your privacy and the processing of your personal data during your navigation operations.
We therefore ask you to pay attention when you connect to these websites through the links on otravezcollection.com and to carefully read their terms of use and privacy regulations. We remind you, in fact, that these General Conditions of Use and the Privacy Policy of otravezcollection.com do not apply to websites managed by other subjects other than the Manager. otravezcollection.com provides links to other websites solely to facilitate its users in searching and browsing and to facilitate hypertext links on the Internet to other websites. The activation of the links does not imply any recommendation or report from the Manager for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods supplied by them and sold to Internet users.

5.  Content Warning
    

The Manager has taken every precaution to avoid the publication, on the website, of contents that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of otravezcollection.com, they can be considered harmful to civil beliefs , human rights and the dignity of persons, in all its forms and expressions. In any case, the Manager does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy.
However, if such content is deemed unlawful or illegal in some of these countries, please avoid accessing our website and if you choose, in any case, to access it, we inform you that the use you decide to make of the services provided by otravezcollection.com will be your sole and personal responsibility. The Manager has also taken every useful precaution in order to ensure its users that the contents of otravezcollection.com are accurate and do not contain incorrect or outdated information, with respect to the date of their publication on the website and, as far as possible, even later.
However, the Manager does not assume any responsibility towards users for the accuracy and completeness of the content published on otravezcollection.com, without prejudice to its liability for willful misconduct and gross negligence and unless otherwise provided by law. Furthermore, the Manager cannot guarantee users that the website will operate continuously, without interruptions and in the absence of errors or malfunctions due to the Internet connection. For any problems encountered in the use of our website, please contact us in the “contact us” area. A manager will be at your disposal to provide assistance and to help you restore the functionality of your access to the website, if this is possible. Likewise, we recommend that you contact your Internet service provider or check that every device for connecting to the Internet and accessing web content is properly activated, including your Internet browser.
Although the Manager will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents may not allow otravezcollection.com to operate without suspensions, interruptions or discontinuities due to the need for updates. of the website. The Manager has adopted adequate technical and organizational measures to safeguard the security of its services on otravezcollection.com, the integrity of data relating to traffic and electronic communications with respect to the forms of use or knowledge not permitted as well as to avoid risks of dispersion, of destruction and loss of data and confidential and non-confidential information, relating to its users, present on otravezcollection.com, or of unauthorized access, or non-compliant with the law, to the data and information themselves.

6. Our commercial policy
   

The Manager has adopted its own commercial policy; its mission is to sell products through its services and its website only to the “final consumer”, meaning by this term a natural person who acts, on otravezcollection.com, for purposes unrelated to his own commercial, entrepreneurial or professional activity. turning point.
If you are not a final consumer, please do not use our services to purchase products on otravezcollection.com.
Otherwise, the Manager will have the right not to take into consideration purchase orders from subjects who are not final consumers and any other purchase order that does not comply with the General Conditions of Sale and these General Conditions of ‘Use.

7. Legge applicabile e soluzione delle controversie

The Manager has adopted its own commercial policy; its mission is to sell products through its services and its website only to the “final consumer”, meaning by this term a natural person who acts, on otravezcollection.com, for purposes unrelated to his own commercial, entrepreneurial or professional activity. turning point.
If you are not a final consumer, please do not use our services to purchase products on otravezcollection.com.
Otherwise, the Manager will have the right not to take into consideration purchase orders from subjects who are not final consumers and any other purchase order that does not comply with the General Conditions of Sale and these General Conditions of ‘Use.

CONDITIONS OF SALE

The offer and sale of products on our website (“otravezcollection.com”) are governed by these General Conditions of Sale.

The products purchased on otravezcollection.com are sold directly by Micio s.r.l.s (“the Seller”), with registered office in Italy, Via Giovanni Falcone 1 35010 Vigodarzere (PD) Registr. Reg. Imp., C.F. and VAT no. 04726360284, Share Capital Euro 1000.00 int. vers.
You can request any information through our assistance services by contacting Customer Service.
If you need more information go to the Contact Us area. You will find information about orders and shipments, refunds and the return of products purchased on otravezcollection.com.
Remember that you can always contact the Seller by e-mail to the following e-mail address: [email protected].
For any other legal information, consult the sections: General Conditions of Use, Privacy Policy and Right of Withdrawal.

1. Our commercial policy

1.1 The Seller offers for sale, on otravezcollection.com, the products and carries out its e-commerce activity exclusively towards its end users who are “consumers”.

1.2 When we speak of “consumer” we refer to any natural person who acts on otravezcollection.com for purposes not related to his own commercial, entrepreneurial or professional activity, possibly carried out. If you are not a “consumer”, please refrain from concluding commercial transactions on otravezcollection.com.

1.3 In consideration of its commercial policy, the Seller reserves the right not to process orders from subjects other than the “consumer” or in any case to orders that do not comply with its commercial policy.

1.4 These General Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on otravecollection.com between users of otravezcollection.com and the Seller.

1.5 The General Conditions of Sale, on the other hand, do not regulate the supply of services or the sale of products by parties other than the Seller who are present on otravezcollection.com through links, banners or other hypertext links. We advise you, before placing orders and purchasing products and services from parties other than the Seller, to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of operations electronic commerce between users of otravezcollection.com and third parties.

1.6 It is possible to request the Invoice document, made out to a company, no later than 7 days from the date of payment of the order. All fiscal data must be provided, including pec email and SDI code to the email address: [email protected]


2. How to conclude the contract with the Seller

2.1 To conclude the purchase contract for one or more products on otravezcollection.com, you must fill out the order form in electronic format and send it to the Seller, electronically, following the relative instructions.

2.2 The order form contains a reference to the General Conditions of Sale and the Information on the Right of Withdrawal, and a summary of the information on the essential characteristics of each product ordered and its price (including all applicable taxes or duties) , the means of payment that you can use to purchase each product and the delivery methods of the purchased products, the shipping and delivery costs, the conditions for exercising your right of withdrawal and the methods and times for returning the products purchased.

2.3 The contract is concluded when the Seller receives your order form electronically, after verifying the correctness of the data relating to your order and your payment.

2.4 Before proceeding with the purchase of the products, by sending the order form, you will be asked to carefully read the General Conditions of Sale and the Information on the Right of Withdrawal, to print a copy using the print command and to memorize it. or to reproduce a copy for your personal use.

2.5 The order form will be filed in our database for the period of time necessary to process the orders and in any case in accordance with the law. You will be able to access your order form by consulting the section My order.

2.6 Before proceeding with the transmission of the order form, you will also be asked to identify and correct any data entry errors.

2.7 The language available to conclude the contract with the Seller is Italian.

2.8 Once the contract is concluded, the Seller will process your purchase order.

2.9 The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not carried out your purchase order, specifying the reasons. If the products, presented on otravezcollection.com, are no longer available or on sale at the time of your last access to the site or when the order form is sent, it will be the Seller’s responsibility to notify you, promptly and in any case within thirty (30 ) days from the day following the one in which you have sent your order to the Seller, any unavailability of the products ordered. In case of forwarding of the order form and payment of the price, the Seller will refund the amount already paid by you.

2.10 With the electronic transmission of the order form, you unconditionally accept and undertake to observe these General Conditions of Sale in relations with the Seller. If you do not agree with some of the terms set out in the General Conditions of Sale, please do not submit the order form for the purchase of products on otravezcollection.com.

2.11 By submitting the order form, you confirm that you know and accept the General Conditions of Sale and the additional information contained in otravezcollection.com, also referred to via links, including the General Conditions of Use and the Privacy Policy and the Information on Right of withdrawal.

2.12 Once the contract is concluded, the Seller will send you, by e-mail, a confirmation of the purchase order, containing the information already contained in the order form (reference to the General Conditions of Sale and Information on the right of withdrawal, the essential characteristics of the product and the detailed indication of the price, the means of payment, your right of withdrawal and delivery costs)


3. Guarantees and indication of product prices

3.1 On otravezcollection.com, only products bearing the OTRA VEZ brand are offered for sale. the company micio s.r.l.s is the owner of the otravez brand. In some cases, products created in collaboration with other brands may be offered for sale.

3.2 The Seller does not sell used products, flawed products or products of lower quality than the corresponding standards offered on the market.

3.3 The essential characteristics of the products are presented on otravezcollection.com within each product sheet. The images and colors of the products offered for sale on otravezcollection.com may however not correspond to the real ones due to the Internet browser and monitor used.

3.4 Product prices may be subject to updates. Make sure of the final sale price before submitting the relevant order form.

3.5 Purchase requests from countries not included among those displayed on the splash page will not be accepted by the Seller.

3.6 The Seller, in case of exercising your right of withdrawal, has the right not to accept the return of products that do not have the relative tag or that have been altered in their essential and qualitative characteristics or that have been damaged.

4. Payments

4.1 To pay the price of the products and the relative shipping and delivery costs, you can follow one of the methods indicated in the order form.

4.2 In case of payment by credit card, the financial information (for example, the credit / debit card number or the date of its expiry) will be forwarded, via encrypted protocol, to Paypal or to the Banca Popolare di Vicenza or to other banks, which provide the related remote electronic payment services, without third parties having access to them in any way. Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the related refunds in the event of any product returns, following the exercise of your right of withdrawal, or if it becomes necessary prevent or report to the police the commission of fraud on otravezcollection.com. The price for the purchase of the products, as indicated in the order form, will be charged to your current account at the time of payment.

 
5. Shipping and delivery of products
Please pay attention to what is reported in this section because the indications contained therein form an integral and substantial part of these General Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order form.

Shipping times will vary on average from five (5) to eight (8) working days, except for variations. If there are any variations in the shipping time, we will be pleased to notify you in the shipping area, and also in the “find out more” link on the products page.


6. Customer service
You can request any information through our assistance services: on the “contact us” section. Or by writing an email to [email protected]